Felicity, as a new owner you have outdone yourself. I think google reviews should go higher than 5 stars because it was already 100% 5 star rating & now you have implemented so many upgrades that I think it worthy now of 6 stars.
Ducted heating, sun beds, just to name a few changes you’ve made. I felt extra confident in leaving Poppy there in your care for which was so far her 6th & longest stay. She will definitely be back I guarantee that. I picked her up yesterday & she has settled back to normality very quickly. You definitely gained her trust which is a big thing for her, as she’s a bit of a fraidy cat lol. Thanks again for taking looking after her to next level & will hopefully see you soon. 👍🏼😻